Help Center

FAQ

Backorders

How will I know if my product is on backorder?

How long does a backorder remain active?

Will Mopixie Store charge my credit card for the product while it's on backorder?

My backordered product is on sale for less than at the time I purchased it. What happens?

Shipping

What are your shipping conditions?

How long does delivery take?

How do I check the status of my order?

Do you deliver products internationally?

I've placed an order with multiple items recently, can I combine them into one package?

Ordering Problems

I've picked a wrong size/variant! Can I change it?

I've put a wrong shipping address, Can I change it?

Security & Privacy

How secure is my personal information?